Customer care
Thoughtful, human support that keeps your customers coming back.
Explore customer care ↗Remote support for ambitious work
Clear your desk.
Move forward.
The right virtual support for the work that keeps everything moving, from daily admin to customer care.
Good work needs
good systems.
good systems.
more progress ↗
Trusted by productivity-minded teams
Northstar HEALTHparcel & pinebrightpath●lumen homefieldwork STUDIO
24–72hrs to meet
your shortlist
your shortlist
1 dayto map
your workflow
your workflow
96%of clients stay
past year one
past year one
$4–$9hourly range
for VA support
for VA support
01 Our point of view
Less busywork.
More progress.
Productivity is not about doing more at once. It is about having the right support in the right place. We bring structure, care, and dependable follow-through to the everyday work your team cannot afford to drop.
Build a better workflow ↗Practical support
Good work needs
good systems.
From first reply to final spreadsheet, our specialists bring calm, consistency, and momentum to the work behind your big ideas.
Admin & operations
Calm the chaos with a detail-oriented partner who keeps every plate spinning.
Explore operations ↗Creative & growth
Designers, marketers, and content pros ready to give your next chapter momentum.
Explore growth ↗The full service menu
Everything your
team needs to move.
Choose one specialist or combine services into a flexible remote support team.
AccountingBookkeepingSocial Media ManagementLead ManagementTransaction CoordinationEmail ManagementAppointment SettingProperty ManagementWeb DevelopmentData EntryAdministrative SupportCustomer ServiceLive Chat SupportVirtual ReceptionistPhone Support (Inbound & Outbound)Cold CallingTelemarketingCRM ManagementCalendar ManagementTravel ArrangementsProject Management AssistanceExecutive AssistancePersonal AssistanceDocument PreparationFile ManagementInternet ResearchMarket ResearchLead GenerationEmail MarketingSMS MarketingSocial Media MarketingContent CreationCopywritingGraphic DesignVideo EditingCanva DesignPresentation DesignWebsite MaintenanceWordPress ManagementE-commerce SupportShopify ManagementAmazon VAeBay VAEtsy VAOrder ProcessingInventory ManagementInvoice ProcessingBilling & CollectionsPayroll AssistanceAccounts Payable & ReceivableRecruitment SupportHR AdministrationOnboarding & OffboardingTraining CoordinationMedical Virtual AssistantMedical Appointment SchedulingInsurance VerificationPatient Follow-upsDental Virtual AssistantLegal Virtual AssistantReal Estate Virtual AssistantMLS Listing ManagementProperty Listing ManagementTenant CommunicationLease AdministrationMaintenance CoordinationAirbnb & Short-Term Rental ManagementConstruction Administrative SupportDispatching ServicesLogistics CoordinationWork Order ManagementLocksmith Virtual AssistantEstimating SupportProposal & Quote PreparationCustomer Follow-upGoogle Review Follow-upQuality Assurance CallsData CleanupSpreadsheet ManagementPDF ConversionTranscriptionTranslation SupportProofreadingAI Prompt AssistanceChatGPT Workflow SupportAutomation SupportSOP DocumentationKPI & Performance Reporting
One partner. Many ways to move.
Support that scales
with your ambition.
Start with one role or build a full remote team. Our flexible bench covers the details, the relationships, and the big picture.
01
Administrative support
Executive and personal assistance, calendar management, email management, data entry, document preparation, file management, internet research, travel arrangements, project management assistance, and transaction coordination.
02
Sales & customer care
Appointment setting, lead generation, customer follow-up, cold calling, telemarketing, CRM management, live chat, quality assurance calls, Google review follow-up, and inbound or outbound phone support.
03
Finance & accounting
Accounting, bookkeeping, invoice processing, billing and collections, accounts payable and receivable, payroll assistance, spreadsheet management, data cleanup, and reporting support.
04
Marketing & creative
Social media management and marketing, content creation, copywriting, graphic design, Canva and presentation design, video editing, email marketing, SMS marketing, proofreading, and translation support.
05
Web & e-commerce
Web development, website maintenance, WordPress management, e-commerce support, Shopify management, Amazon VA, eBay VA, Etsy VA, order processing, and inventory management.
06
Industry specialists
Medical and dental virtual assistants, medical appointment scheduling, insurance verification, patient follow-ups, legal and real estate virtual assistants, MLS and property listing management, tenant communication, lease administration, and Airbnb management.
07
Field operations
Construction administrative support, dispatching services, logistics coordination, work order management, locksmith virtual assistance, maintenance coordination, estimating support, proposal and quote preparation, and customer follow-up.
08
Systems & automation
Recruitment support, HR administration, onboarding and offboarding, training coordination, SOP documentation, KPI and performance reporting, AI prompt assistance, ChatGPT workflow support, and automation support.
Simple by design
A better way
to get productive.
We make getting great support feel straightforward, personal, and built around the way you already work.
01
Tell us what good looks like
Share the role, the rhythm, and what makes someone a great fit for your team.
02
Meet a short list of standouts
We curate a small group of pre-vetted specialists matched to your real needs.
03
Start making progress
Your new teammate is set up, supported, and ready to make an impact.
In their words
Good people.
Real momentum.
Questions, answered
Curious?
Good.
Starting something new comes with questions. Here are the ones we hear most.
Ask us anything ↗What kinds of roles can you help with?+
We place customer support, administrative, operations, sales, marketing, design, and finance specialists. Tell us what you need and we will point you in the right direction.
How quickly can we meet candidates?+
Most clients meet a thoughtful shortlist within 24–72 hours after we map the role and workflow.
How do you vet your professionals?+
We look for proven experience, clear communication, role-specific skill, and the ability to work with care and consistency.
Can we scale the team over time?+
Absolutely. Start with a single specialist, then add capacity as your business and workflow evolve.
Ready when you are
Make room for
better work.
Tell us a little about what you are building. We will come back with a thoughtful next step, not a sales script.
✦
Email ussupport@totusservitum.com
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AvailabilityMon–Fri, 8am–6pm GMT